Last Updated: May 25, 2018
Data we collect
Information you provide: Visitors who use the Site to join or renew a membership, register for an event, make a donation, contact NCA, or initiate or engage in any other Site-based process or transaction may be asked to provide personally identifiable information (“PII”). This information is collected through the Site and stored in NCA’s membership database and Site in order for us to provide you with services or engage with you as a member. Information on how NCA uses this PII is found below.
Please note that to create and maintain your membership, some PII must be provided to NCA so that we can provide you with association services. The PII that you may be asked to provide for the above-mentioned processes or transactions may include, but is not limited to: name, mailing address(es), email address(es), phone number(s), and place of employment. Internet Protocol (IP) addresses may be logged by the Site but not stored on NCA servers.
Google Analytics: NCA uses Google Analytics to aggregate web traffic information. This information allows us to enhance and improve the functionality of the Site. Google Analytics anonymizes IP addresses before storing and processing data that have been collected. You may opt out of Google Analytics tracking by installing the appropriate browser add-on available here for most common web browsers: https://tools.google.com/dlpage/gaoptout.
Site search: When you perform a search within the Site, NCA may record limited information associated with that search request and use that information to, among other things, solve technical problems with Site and calculate overall usage statistics.
How NCA uses the data we collect
NCA may use PII and other information we collect in a number of ways, such as:
- To communicate with you about your membership, event registration, donation, or any other program, product, service, or transaction associated with NCA. Communication methods may include: direct mail, email, or phone calls.
- To analyze, among others, usage trends and interest areas to build higher-quality and more useful services on the Site and throughout NCA’s member services.
- To provide you with prompt and effective customer service, including responding to your inquiries about content and other services.
- To meet legal, security, processing, and regulatory requirements.
- For internal assessments of NCA programs and the membership.
- In publicly distributed statistical descriptions and studies of the NCA constituency; note that only aggregated data will be used in such reports.
How we share your data
NCA may disclose your PII to third parties as follows:
- With your consent.
- To facilitate a transaction or communication with a third party that you have initiated or requested, or as part of your member benefits fulfillment.
- To NCA’s agents and advisors. We only disclose the PII necessary for them to provide their services to you or to us, and only under strict confidentiality restrictions.
- To NCA Annual Convention exhibitors as part of their exhibiting agreement with NCA. The information shared includes name and postal mailing address and is shared only if an individual is registered for the NCA Annual Convention.
- If you partake (or we reasonably suspect that you are partaking) in any illegal or potentially illegal activity. We may disclose your PII even without a subpoena, warrant, or other court order, to the extent we deem necessary to inform and cooperate with law enforcement agencies or other appropriate authorities.
NCA may share with its partners and other third parties non-personally identifiable information in aggregated form. For example, we may share non-personally identifiable usage trends for the Site for a given timeframe.
Your choices about your data
You may opt-out of print correspondence by emailing firstname.lastname@example.org or via postal mail or telephone at the address and phone number below. You may opt out of digital correspondence by using the appropriate links in email communications from NCA, or by contacting the NCA National Office using the contact information below. When NCA sends emails, such as newsletters, or other mass email letters, all users have the option to “unsubscribe” from future mailings.
Regardless of recorded opt-out preferences, NCA reserves the right to send emails or other communications for administrative or transactional purposes, including, but not limited to, communications related to the user’s membership in NCA.
Access and Update Your Information: Individuals may update their PII stored with NCA by logging in to the Site and using the appropriate profile forms, or by contacting NCA via postal mail, e-mail, or telephone. Upon request, NCA will provide a summary of any PII that is retained by NCA. If you are no longer a member, or if you wish to cancel your membership, and would like us to remove, modify, correct, change, or update your PII that is stored in NCA’s database, you may contact the NCA National Office via postal mail, e-mail, or the telephone number indicated below. Upon request, your information will be updated or removed from NCA servers as soon as possible and in accordance with standard practices.
Mailing address: 1765 N ST, NW, Washington, DC 20036
Collection of Personal Data from Children: This Site is not intended for use by children under the age of thirteen (13) years of age. NCA does not knowingly (a) collect or post information from any individual under thirteen (13) years of age without parental or guardian consent, or (b) provide any PII collected from children, regardless of its source, to any third party for any purpose whatsoever, in compliance with the Children's Online Privacy Protection Act.
Security: We have implemented technical, administrative, and organizational measures to safeguard the security and integrity of PII. Although NCA takes these measures to safeguard against unauthorized access and disclosure of PII, NCA cannot fully eliminate security risks associated with the storage and transmission of PII.
Do Not Track: NCA does not track visitors or members over time and across third-party websites and therefore does not respond to Do Not Track signals.
Use of NCA’s website, Listservs, social media platforms, or other current or future digital assets owned, controlled, or administered by NCA should be conducted in accordance with all applicable laws and the principles of free and ethical communication that have long been a hallmark of the Communication discipline.
To that end, NCA urges and expects all visitors and users to review the Association’s Credo for Ethical Communication and Credo for Free and Responsible Use of Electronic Communication Networks and act in accordance with the following:
- Display respect for the myriad demographic and psychographic dimensions encountered in others.
- Advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication.
- Endorse freedom of expression, diversity of perspective, and tolerance of dissent to achieve the informed and responsible decision making that is fundamental to a civil society.
- Strive to understand and respect other communicators before evaluating and responding to their messages.
- Condemn communication that degrades individuals and humanity through distortion, intimidation, coercion, and violence, and through the expression of intolerance and hatred.
- Advocate sharing information, opinions, and feelings when facing significant choices, while also respecting privacy and confidentiality.
- Accept responsibility for the short- and long-term consequences of your own communication and expect the same of others.
- Follow all applicable federal, state, and local laws when using NCA’s website.