Convention Accessibility

NCA strives to make the annual convention accessible for all members and attendees.

All hotel reservations must be made through the Visit Baltimore Housing Bureau. Reservations cannot be made by contacting the hotel directly. For more information please visit the Hotel and Travel Information webpage. Hotel reservations will be available beginning July 1. If you make your reservation online, be sure to check the "accessible" check box on the Guest Information page.

If you would like to confirm the location and accommodations of your presentation room or a meeting room that you plan to visit, please contact the Convention Team. Room relocations/reassignments must be requested before August 23, 2019. View a floor plan or virtual tour of the Baltimore Convention Center and a floor plan of the Hilton.

If you require assistance with sign language interpretation, sighted guides, or other accommodation, please contact the NCA Convention Team at convention@natcom.org before September 20, 2019. Attendees who do not make advance arrangements for services or equipment can contact a member of the NCA National Office staff onsite at the registration desk. Every reasonable effort will be made to assist attendees onsite however, NCA may not be able to provide all services or equipment due to availability or the time required to obtain them.

A quiet area will be available to guests during convention hours on Thursday - Saturday, please visit the NCA Registration area for a key.

Accessibility assistance volunteers will be stationed at the entrance to the skywalk of the Baltimore Convention Center and the Hilton to assist attendees traveling between the two properties.

Assistive listening devices will be available for general sessions (NCA Opening Session, Carroll C. Arnold Distinguished Lecture, and the NCA Presidential Address and Awards Presentation).

Copies of the convention program in enlarged print are available upon request from the NCA Registration Desk.

A link to information on renting mobility assistance equipment such as scooters or wheelchairs can be found on the Hotel and Travel Information webpage. A wheelchair/scooter charging station will be located in the front of the exhibit hall.

Accessible public transportation information can be found on the Hotel and Travel Information webpage.

An Area of Evacuation Assistance will be established and clearly marked on each floor of the convention center and the Hilton. If you need assistance locating this area, please contact an NCA staff member or hotel/convention center employee. In the event of a hotel evacuation during convention meeting hours, staff will check this area for attendees who require assistance. In the event of a hotel evacuation outside of convention hours, attendees who require assistance are instructed to remain in their guest rooms. Please be sure to indicate that you may need assistance upon check-in.

Should you encounter any problems during the convention or need any additional information, please contact a member of the NCA National Office staff at the registration desk or email convention@natcom.org.