N C A

Articles

   National
   Communication
   Association
      Founded 1914

 
Home
Up
  1765 N. Street N.W.
  Washington, D.C. 20036
  202-464-4622
  202-464-4600 (fax)

Journal of Applied Communication Research

Accessible from this page are summaries of articles that appear in the Journal of Applied Communication Research. These summaries were written by Bill Eadie, Associate Director, for one of two purposes:

bulletThey described research judged to be relevant to a wide spectrum of NCA members, or
bulletThey described research judged to be of interest to external audience, including the news media.
These articles first appeared in Spectra, NCA’s monthly printed newsletter. For more information about these programs, or to arrange contact with the authors, contact Bill Eadie, NCA Associate Director.
 
February 2000 - Blue-collar workers develop strong cultures, show generational differences

May 2000 - Symphony conflicts on artistic, business visions

August 2000 - Responsiveness leads to positive supervisor-subordinate relations; assertiveness is a positive quality in supervisors

November 2000 - Nurses have fairly clear criteria for reporting unethical behavior

February 2001 - Customer service expectations differ, depending on the type of encounter and the type of relationship between provider and customer

May 2001 - Tensions affect ability to cooperate among health care providers
 
  This portion of www.natcom.org is managed by Jennifer Peltak.   If you have suggestions or additions, please contact her directly. NCA: 1765 N Street, NW,  Washington, D.C. 20036;  202-464-4622;  202-464-4600 (fax)