Frequently Asked Questions

How can I receive an invoice to submit to my department before I join or renew? 

After logging into www.natcom.org, simply proceed through the online renewal process. You will be prompted for payment at the end. Select “Pay with Check”, print the invoice screen and send it to NCA with your payment.

Does NCA still offer paper membership forms? 

NCA no longer offers paper applications for individual membership. NCA created an easy step-by-step online process that saves members precious time. If you are unfamiliar with using the online renewal system, our membership department is available to help walk you through the process. If you are uncomfortable with submitting payment online, follow the renewal process and select “Pay with Check” at the end. Print your invoice and submit payment by mail.

When will I receive my [first] journal? 

All journals have unique publication dates throughout the year, so it’s possible that you could receive an issue within a couple weeks to a few months after joining. Rest assured that your annual membership entitles you to four* issues over your membership period. If you feel that you missed a journal, please contact NCA’s membership department.

How do I access my journal online? 

Log into the Taylor and Francis website using your email address and password. Note: your password may differ from the one currently used at the NCA site (if necessary, click “forgot password” and follow the instructions). Visit your entitlements through “my account”. If you attempted to register but received an error, then you likely have an active account. Sign in and proceed to "my account".

How can my Department join or renew with NCA? 

Please contact NCA’s membership department for an application. NCA plans to make this available online in the coming months.

I received an error when attempting to join or renew. What should I do? 

Close out of all browser windows, launch browser, login to www.natcom.org and again proceed through the joining or renewal process. If you continue to receive errors, contact NCA’s membership department.

How do I update my address online? 

It’s simple. Visit www.natcom.org and log-in. Finally, click “my profile” and enter your new information. Click “preferred address” to indicate where you would like to receive your journal.

*Five issues for Critical Studies in Media Communication. Four online issues aggregated into one annual print issue for Communication Teacher. Four online-only issues for Review of Communication.