Instructor's Corner #1: A Real-World Approach to Academic Crisis Communication Training
A simple social media complaint from a dissatisfied customer—or worse, a breaking news story—can require organizations to move from regular daily operations to full crisis response mode. What may have seemed like an isolated housekeeping issue
resulted in three deaths, 10 hospitalizations, a recall of all products on the
market, and the indefinite halting of operations for Blue Bell Creameries as a result
of a recent
Instructor's Corner #2: What Presidential Speeches Can Teach Us About Audience Analysis
Public speaking textbooks generally identify audience analysis as the first step to take when preparing a presentation. Good audience analysis can make or break a speaker’s ability to connect with an audience and form some sort of common ground. If a connection is not made, the audience may be left asking, “What is in this message for me?” and “Why should I listen?”
Instructor's Corner #3: For Math Anxiety, Actions (And Reactions) Speak Louder Than Words
There is a growing global concern over the pandemic of math anxiety among students. According to the Department of Education, only 16 percent of high school seniors in the United States are proficient in mathematics and interested in a STEM (science, technology, engineering, and mathematics) career. Our study identified how teachers’ communication can help students overcome math anxiety and become more motivated in number-intensive classrooms.
How Doonesbury Cartoons Bring Combat Trauma Closer To Home
The publicity of combat trauma is crucial for a democratic society in which both the meaning and the means of war are—or at least should be—chief among the primary concerns of a free citizenry.
Even Small Farmers Need Crisis Communication
Undercover video exposés no longer are only in the realm of 60 Minutes and multinational corporations; smart phones and YouTube mean activist groups and small businesses, even small farmers, can be caught up in the kind of crisis communication that used to be a problem only for big business.
Good Muslims, Bad Muslims, and the Problem with Tolerance Talk
By August 2010, the controversy over Cordoba House, or the “Ground Zero Mosque,” became the focus of national politics in an election year. Political figures, from President Obama to former House Speaker Newt Gingrich, weighed in on the issue.
When a Social Justice Movement Neglects the Call for Media Reform
The Israeli protests of summer 2011 were like no other protest event in Israel’s history. Hundreds of thousands took to the streets calling for "social justice."
I Know I Can: Feeling Confident About Discussing Cancer May Help Couples' Cancer Management
I, like many, am terrified of cancer. For many people, the idea of cancer creates dread and fear. We all hope that our loved ones will not face a cancer diagnosis and the difficulties of treatment.
Resisting Surveillance Through Art
With growing concern about proliferating surveillance, a number of artists have created fashionable ways to hide from the camera’s gaze. These include designs such as irregular face paint and hairstyles, creepy-looking masks, and reflective underwear.