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Assessment Resources
Student
Assessment One (part 1) Name: ____________________________________________________ Date:
_____________________ Course: _____________________________________________ Anticipated
grade: ___________
Service Learning Site
___________________________________________________________________________ Directions: The questions below relate specifically to the service learning (SL) component within this course. Your responses will not only assist faculty at your college, but also those in other colleges and universities who are considering using Service-Learning within courses. Beside each statement, rate your level of satisfaction with the SL experiences you participated in this semester. 7= Very Satisfied; 1=Very Dissatisfied
Approximately
how many children/adults did you work with and/or impact?
Student
Assessment One (part 2) Briefly explain how your group related and worked together.
___ Puts theory into practice
Do you think SL in this course should be changed or remain the same?
Would you take another course that included SL? YES_____ Explain below your reasons.
Student
Assessment Two A. Site of your Community Service: Number
of hours: B. Personal Experience C. Community Service
Experience 9. Rate the level of
satisfaction of your current service experience: ______________ (1= greatly dissatisfied; 5=
highly satisfied; NA= Not Applicable). Comment: 10. Rate the level of
satisfaction with your current service team: (1= greatly dissatisfied; 5=
highly satisfied; NA= Not Applicable). Comment:
11. Rate the satisfaction level of your community service
site: (1= greatly dissatisfied; 5=
highly satisfied; NA= Not Applicable). Comment: 12. Please rate how each
issue has hindered your ability to perform community service? (1= has hindered me greatly; 5= has not hindered me at all, NA= Not Applicable). Please rate all issues.
12a. What is your biggest
complaint? 12b. How can we better serve
you?
13. Was your service
_______2-3 times at same site _______>3 times at same
site. 14. Was your service obligated through _______Class _______Scholarship _______Student Organization (Please Specify) ________________________ _______Other (Please Specify)
____________________________________ 15. Will you continue your service work at the same agency/service site next quarter or next year? _______Yes _______No
Please Explain:
_________________________________________________________________ 16. In your opinion, how have
you changed as a direct result of your community service? (e. g., I'm
more patient with children, I'm less judgmental, I haven't really changed
much, etc.) Please
explain:
Faculty
Assessment One Faculty
Assessment of Service-Learning 1.
What have you learned from adding a service component? 2. How are your students
benefiting? (personally, academically, occupationally) 3. How does the quality of
learning with the community service option compare to traditional classroom
learning? 4. What has the
service-learning option replaced if anything in your courses? 5. What would you change to
improve your service-learning option? 6. What criteria do you use to
fulfill the service-learning option?
Number of Hours:
Service Documentation: Written Work:
Oral
Presentation:
Other Reflection Methods:
Percentage of Grade:
Option or Extra Points: 7. How can the [Office of
Community Service-Learning] assist you in improving your service-learning
component?
From:
Brevard Community College Center for Service-Learning Faculty
Assessment Two Faculty
Satisfaction Survey Please circle the number that most accurately indicates your opinion regarding the statements below.
Strongly Disagree
Disagree Agree
Strongly Agree 1.
Service-learning proved to be a teaching strategy 1
2
3
4
that enhanced my ability to communicate the core
competencies of the subject matter I teach. 2.
I feel that the service my students completed 1
2
3
4
through this class was beneficial to the community. 3.
Using service-learning required more of my time
1
2
3
4
as a teacher; but it was worth it. 4.
I feel that the service the students completed 1
2
3
4
interfered with their academic responsibilities. 5.
The idea of combining service to the community
1
2
3
4
with college course work should be practiced in
more classes at my [Community] College. 6.
I received enough assistance with the mechanics 1
2
3
4
of service-Learning (identifying placement sites,
follow-up with students, etc. ) 7.
This experience made me more interested in doing 1
2
3
4
service in my community than I was before. 8.
I probably won't use service-learning as a 1
2
3
4
teaching strategy with future courses. 9.
I learned much about myself through my service
1
2
3
4
activities. 10.
Some educators say that real learning means being
1
2
3
4
able to integrate learning into your own behavior .
With that definition, I feel that this class was very
successful in helping my students really learn.
From:
American Association of Community Colleges University
Assessment One Please
circle the number that most accurately reflects your agreement with each
statement.
1=Strongly Disagree; 2=Disagree; 3=Unsure; 4=Agree; 5=Strongly Agree I
have a basic understanding of the service-learning strategies, philosophy and
antecedents. I
know how to design a service-learning course. I
understand the process of selecting an appropriate placement site and the
function of the service- I understand the
purpose and techniques of reflection.
I
am familiar with the "Principles of Good Practice" for assessing
student learning.
I
understand evaluation /assessment techniques and grading in service-learning .
I
have a basic understanding of how to develop, implement,
and evaluate a service- learning activity.
I
understand the place of service-learning in higher education. COMMENTS:
From:
American Association of Community Colleges
University
Assessment Two Faculty Questionnaire Please help the [Center for
Citizenship & Service-Learning] improve its Service-Learning and programs
for your students by completing the following short questionnaire. Your
feedback is valued and will make a difference. Rate
the following activities/services provided by [your Office of Community
Service-Learning] (please circle one choice)
(l)
Excellent (2) Good
(3) Fair
(4) Poor
(5) Can't Rate Assistance with
service-learning technical resources/information. Placement and support
services for your students.
Recognition for your
efforts. Learning materials/forms
for your students. Recruitment activities,
e.g.. class speaking, brochures. posters Communication from [OCSL]
to you
Community service site
development/maintenance for students. Placements which are
directly related to your academic coursework.
Resources & information
to incorporate the pedagogy
of service-learning into your
classes.
Materials to assess and
monitor students who learn in a service mode, e.g., journals,
placement confirmations, hour documentation.
Overall feedback from
students about the CASL office and staff. Please utilize the back
of the questionnaire to answer the following questions if you need more space:
1.
What can [OCSL] do to help you or your students? 2.
What do you see as the main goal in service-learning? 3.
List (3) incentives to increase faculty participation in
service-learning. 4.
Additional Comments
Service-Learning
and Communities Community
Assessment One Agency
Questionnaire We
appreciate your utilization of student volunteers and service-learners. So
that we may better serve you, please complete the following questions as
candidly as possible. Please
mark the following questions with the appropriate letters: SA
-Strongly Agree
D -Disagree A
-Agree
SD -Strongly Disagree UN
-Undecided
NA -Not Applicable _____ The students have augmented my agency's service delivery. They do meaningful work!
_____
Overall, the students have been dedicated and committed to their volunteer
work. _____
Volunteers/service-learners and staff have worked together effectively. _____
Students generally stay long enough to help my agency/organization. _____
Students generally have enough skills and ability to fulfill volunteer
tasks and responsibilities. _____
Students are an important part of our volunteer program. _____
I would like more [your college] faculty/staff contact or
participation. _____
The amount of agency supervisory time/responsibility with students is
about right. _____
I would like to utilize more technical resources, e. g., information
about effective use of student volunteers/service-learners. _____
Overall, I am satisfied with [your college’s] student
volunteer/service-learners. _____
Overall, I am satisfied with the [Center for Service-Learning Project]
at [your college]. How
would you improve the student volunteer/service-learning program? How
has your agency benefited by utilizing student service-learners? How
have students benefited from their experiences with your organization? Other
comments, suggestions, recommendations?
From:
Brevard Community College Center for Service-Learning Community
Assessment Two Agency/Site Evaluation Form Please
circle the number that most accurately reflects your agreement with each
statement below. Strongly Disagree
Disagree
Agree Strongly
Agree 1.
The college' s service learning students (“service
learners”) were an asset to our agency/site.
2.
The college's service learners were reliable and could be counted on to
perform their assigned duties 3.
The college' s service learners made my life as a supervisor easier. 4.
The amount of time needed to supervise the service learners was often
burdensome.
5.
Our agency/site provided challenging, meaningful, and important tasks for
service learners to accomplish. 6.
The college' s service learners made an impact on our agency's efforts to meet
community needs.
7.
The work of the college' s service learners benefited our agency's clients. 8.
We want to continue to have the college's service learners work with our
agency/site.
9.
Overall, our agency is satisfied with the college's service learning program. 10.
There has been enough communication betwee nthe college's service learning
office and our agency.
This portion of NCA website
is managed by Sherry Morreale and
updated by Jennifer Peltak.
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