Hallmarks of Successful Oral Communication Assessment Programs

1. Successful assessment flows from the institution's mission and educational purposes and the department's mission and goals.

2. Successful assessment emerges from a conceptual framework.

3. Successful assessment is marked by faculty ownership and responsibility.

4. Successful assessment has institution-side support.

5. Successful assessment relies on multiple measures.

6. Successful assessment provides feedback to students and the institution.

7. Successful assessment is cost-effective.

8. Successful assessment does not restrict or inhibit goals of access, equity, and diversity established by the institution.

9. Successful assessment leads to improvement.

10. Successful assessment includes a process for evaluating the assessment program.